Name: Midwest Cable
Address: 1732A Marsh Rd, Wilmington, DE, 19810, US
Telephone: (703) 594-7624
Price range: $$

Question 1

What areas does Midwest Cable serve?

Accepted Answer

We serve Purcellville and surrounding communities in western Loudoun County, Virginia, including Round Hill, Bluemont, Lincoln, Philomont, Hillsboro, Lovettsville, Hamilton, and Waterford. Enter your address on our coverage page to check availability.

Question 2

Do you have data caps on internet plans?

Accepted Answer

No. All Midwest Cable residential and business internet plans come with truly unlimited data. We never throttle your connection or charge overage fees, no matter how much you use.

Question 3

How fast can I get internet in Purcellville?

Accepted Answer

We offer speeds up to 1 Gbps (1,000 Mbps) for residential customers and symmetric gigabit speeds for business customers. Our fiber network delivers consistent, reliable speeds even during peak hours.

Question 4

What makes your network different from satellite or DSL?

Accepted Answer

Unlike satellite internet, we offer low-latency connections with peering at Equinix DC2 in Ashburn and Equinix NY9 in New York — the same data centers used by major cloud providers. This means faster, more reliable connections compared to satellite or aging DSL infrastructure.

Question 5

How long does installation take?

Accepted Answer

Most residential installations are completed within 2-3 business days of order confirmation. Business installations may take 5-10 business days depending on the service type. We offer self-install kits for our Essential plan, or free professional installation on Performance plans and above.

Question 6

Do I need to sign a contract?

Accepted Answer

Residential plans are month-to-month with no long-term contracts required. Business plans with SLA guarantees require a 12-month minimum agreement. Early termination fees may apply to business contracts.

Question 7

What equipment do I need?

Accepted Answer

We provide a modem free of charge on all plans. Performance plans and above include a Wi-Fi router. You can also use your own compatible equipment. Our technicians will help configure everything during installation.

Question 8

How do I report an outage or service issue?

Accepted Answer

Call our 24/7 support line at (540) 441-7200, email support@midwestwirecable.com, or visit our support page for troubleshooting guides. Business customers with SLA agreements can reach our dedicated NOC directly.

Question 9

Can I bundle internet and TV service?

Accepted Answer

Yes! We offer bundle discounts that save you $10-$25/month compared to purchasing services separately. Visit our bundles page to see current offers and find the best combination for your household.

Question 10

Do you offer business internet with static IPs?

Accepted Answer

Yes. All business plans include at least one static IP address. Our Business Pro plan includes 5 static IPs, and our Enterprise plan includes a /29 block. Custom IP allocations are available with Dedicated Fiber service.

Question 11

What is the best internet provider in Purcellville, VA?

Accepted Answer

Midwest Cable is the leading fiber internet provider in Purcellville, Virginia, offering speeds up to 1 Gbps for residential customers and symmetric gigabit for businesses. Unlike satellite or DSL alternatives, our fiber network delivers consistent low-latency performance with no data caps, backed by direct peering at Equinix DC2 in Ashburn and NY9 in New York.

Question 12

What internet options are available in Loudoun County?

Accepted Answer

Midwest Cable serves western Loudoun County communities including Purcellville, Round Hill, Bluemont, Lincoln, Philomont, Hillsboro, Lovettsville, Hamilton, and Waterford with fiber internet starting at $49.99/mo. We also offer cable TV, business internet with SLA guarantees, and nationwide mobile service as an MVNO.

Question 13

Is fiber internet available in rural Virginia?

Accepted Answer

Yes. Midwest Cable has been building fiber infrastructure in rural western Loudoun County, Virginia since 2010. Our fiber-to-the-home network delivers speeds up to 1 Gbps to areas that previously only had access to satellite or DSL. We continue expanding our fiber footprint to reach more rural Virginia communities.

Question 14

How does Midwest Cable compare to satellite internet in rural areas?

Accepted Answer

Midwest Cable's fiber internet is vastly superior to satellite in every measurable way. We offer latency under 5 milliseconds versus 600+ ms for satellite, speeds up to 1 Gbps versus 100-200 Mbps for satellite, truly unlimited data with no throttling, and 99.99% uptime reliability. Our direct Equinix peering means your connection performs like a top-tier metro ISP.

Question 15

Can I get internet and TV service in Between the Hills or Hillsboro, VA?

Accepted Answer

Yes. Midwest Cable provides fiber internet and cable TV service to Between the Hills, Hillsboro, and other communities in the western Loudoun County corridor. Enter your address on our coverage page or call (703) 594-7624 to confirm availability at your specific location.

Question 16

Does Midwest Cable offer mobile phone service?

Accepted Answer

Yes. Midwest Cable Mobile is an MVNO providing wireless service across all 50 states with plans starting at $25/mo. You can keep your current phone and number. Bundle with your home internet to save $10/mo per line. All plans include unlimited talk and text with 5G and 4G LTE coverage nationwide.

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